Shipping policy

Shipping Policy – Masair

Processing Time:
All orders are processed within 2–4 business days. Custom and personalized items may take slightly longer—usually 3–6 business days.

Shipping Times:
• Canada: 3–5 business days
• USA: 5–9 business days
• International: 7–14 business days
(Shipping delays may occur during holidays or high-volume periods.)

Shipping Rates:
Shipping is calculated at checkout based on your location and the weight of your order.
We offer free shipping on orders over $X (customize this if needed).

Tracking:
Once your order ships, you’ll receive a confirmation email with your tracking number. Please allow 24–48 hours for the tracking link to update.

Customs & Duties:
International customers are responsible for any customs fees or import taxes imposed by their country.

Wrong Address Disclaimer:
Please ensure your shipping address is correct at checkout. We’re not responsible for orders shipped to the wrong address due to customer error.

Lost or Delayed Packages:
If your order is delayed or seems lost, contact us at MASAIR25@OUTLOOK.COM with your order number—we’ll assist right away.